Adult Mental Health Services
The Helen Ross McNabb Center's adult programs provide comprehensive outpatient treatment and support services for individuals who are experiencing severe and persistent mental illness, stress-related problems and organic brain disorders.
Adult programs are based at the Helen Ross McNabb Adult Services Center. The programs provide comprehensive services for adults who are referred to the Center by a variety of sources including psychiatric hospitals and physicians, social service agencies, family or friends, the Knox County Health Department and the courts. Adult programs include:
Adult Indigent Care Program (AICP)
The Adult Indigent Care Program has been designed to provide outpatient mental health services to the indigent populations of Knox and Blount Counties, with the goal of reducing barriers to needed treatment within the communities. The program seeks to provide medication management and individual therapy services to individuals exhibiting mental health symptoms, while assisting the individual in locating long-term care options. The program also provides assistance obtaining medications through utilization of the Center's sample medication services and the completion of applications for pharmaceutical assistance programs.
Adult Integrated Service Team (IST)
The Integrated Service Team (IST) uses a multi-disciplinary team approach to provide inclusive care to a wide variety of individuals diagnosed with a mental illness. Medication management, case management and therapy are the cornerstones of the Center's clinical care. Clients are provided comprehensive psychiatric evaluations, illness education and management, crisis intervention, psychosocial assessments, individual and family therapy and case management services. Clinicians may also link clients to community resources and natural support systems which provide additional assistance that aids in recovery, rehabilitation and stability.
Adult Mobile Crisis Unit (MCU)
The MCU provides a 24 hour crisis response system for individuals experiencing a behavioral health crisis. The MCU provides services for a five county area, including; Blount, Knox, Loudon, Monroe, and Sevier. The goal is to provide assessments, triage, and access appropriate levels of care. The program operates a 24/7 telephone triage service staffed with highly trained and experienced Bachelor's level clinicians. In addition, Master's level clinicians are staffed to provide 24/7 telehealth and mobile assessments for diversion or admission to psychiatric inpatient services.
The MCU number is 865-539-2409.
Crisis Stabilization Unit (CSU)
The CSU is a 15 bed, non-hospital, facility-based service rendering stabilization services for up to 72 hours. Its purpose is to prevent further increase in symptoms of a behavioral health illness and/or to prevent acute hospitalization. The CSU provides services to adults (18 years and older) experiencing a behavioral health crisis. All services are provided on a voluntary basis. The CSU is located on the Center's CenterPointe Campus and serves Knox County and thirteen surrounding counties.
Services include medication evaluation and treatment services, including illness management and recovery programming. The goal is to stabilize the crisis and divert a psychiatric hospitalization or incarceration, and to engage with mental health services upon discharge.
Safety Net is a program created by the State of Tennessee and the Department of Mental Health/ Developmental Disabilities (TDMHDD) to provide mental health treatment for individuals who were disenrolled from TennCare. The Safety Net program was designed primarily to provide medication evaluations and pharmacy assistance to these individuals. Additional services include individual therapy and case management.
Adult Continuous Treatment Team (CTT) Program
Adult CTT is an intensive outpatient treatment program that is comprehensive in nature. This program offers case management, medication management crisis intervention, advocacy and goal oriented therapy services. CTT clients will also have on call crisis services 24 hours a day, seven days a week.
Program for Assertive Community Treatment
The Program of Assertive Community Treatment (PACT) is designed to help adults with severe mental illnesses reduce or eliminate their symptoms, function in the community, live independently, and reduce hospitalization. The program provides intensive, direct care and services 365 days a year. Services are delivered primarily in the home and in the community which enhances accessibility and the comfort level of clients. There is no time limit on program participation.
Intellectual and Developmental Disabilities Services
Intellectual and Developmental Disabilities services furnish support for individuals with mental retardation and/or other developmental disabilities. These services are delivered through the Psychopharmacology Clinic, a consultative service to the East Tennessee Regional Office of the Tennessee Division of Mental Retardation Services. The goal of this program is to enhance clients' quality of life by helping them establish and maintain stability and by taking advantage of the myriad of available community resources. The Psychopharmacology Clinic provides consultative evaluations for adults with developmental disabilities coupled with mental illness.
Psychiatric Rehabilitation services are designed to enhance and support the process of recovery for individuals in their living, learning, working and social environments. The program offers many classes, which are offered in a classroom setting. Subjects include computer skills, reading, daily living skills, art therapy, physical exercise, anger management, educational service and referral, job interviewing and resume writing skills, and job search and assessment. The goal is to provide services that will assist the individual with support and skills needed to function independently and successfully in the environment of his or her choice.
The Project for Assistance in Transition from Homelessness (PATH)
The PATH program provides services to homeless individuals who have severe and persistent mental illnesses. To qualify for the program, an individual must have a history of mental illness, be homeless or at risk for homelessness and must reside within Knox County limits. Outreach workers help these individuals achieve stable lives by engaging them in mental health treatment and assisting them in securing affordable housing, supportive income and other basic necessities. By providing access to community services and ensuring continuity of care, the program empowers mentally ill clients to break the cycle of homelessness.
Martha A. Withers Friendship House Peer Support Center
Social and recreational rehabilitation services are located at the consumer-run Friendship House Peer Support Center. To be eligible for membership an individual must be at least 18 years old and a current or former mental health services consumer. The program encourages Friendship House members to act independently and be an active part of their communities through client-driven social, recreational, cultural, educational and support activities. Members may receive basic job skills training by serving as a volunteer greeter, kitchen assistant, fitness center receptionist or barter room clerk at Friendship House. They also volunteer in the community at homeless shelters, help with beautification projects or help prepare gifts and food baskets during holidays.
Corrections Mental Health Services
The Corrections Mental Health Service provides staff for jail-based mental health services to three Knox County Detention Facilities and in Blount Countyand support of jail staff on mental health issues, as well as linkage, referral, and mental health and addiction release planning. Services include full an d brief mental health assessments, crisis intervention, medication assessments and recommendations, psychiatric medication prescriptions, brief supportive counseling, brief alcohol and drug assessments and training and support of jail staff on mental health issues.
The Center provides court-ordered evaluations for competency to stand trial and insanity defense for defendants in Knox County Criminal, Juvenile and General Sessions Courts. A team of state-certified forensic examiners conducts evaluations to determine the defendant's competency to stand trial and/or the mental condition of the accused at the time of the alleged offense. These evaluations are completed on an outpatient basis at the Helen Ross McNabb Center or at the jails. Additional consultation services include assessment of the need for psychiatric, alcohol or drug treatment or other supportive services.
Knox County Criminal Justice/Mental Health Liaison
The Criminal Justice/Mental Health Liaison is a statewide community-level project that focuses on issues affecting adults who have serious mental illness and are involved in the criminal justice system. The goals of the project are to reduce the number of adults with mental illness in the jails and to facilitate communication and the coordination of activities between the community, the criminal justice and mental health systems. Services are provided at all levels of the criminal justice process and include early identification of persons with mental illness, diversion, continuity of care while incarcerated, consultation with the court regarding course of action, planning for release, outcome monitoring, training and education.
Women's Justice and Mental Health Collaboration
The Justice and Mental Health Collaboration Program grant began in October, 2010 and is funded through the Bureau of Justice Administration. The program will serve identified women in the community that have mental health and co-occurring disorders who have been significantly involved in the judicial system. The overall goal is to divert arrests and reduce incarcerations and to assist the women in accessing the appropriate services to maintain tenure in the community.